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Al Basma Express — Local Moving & International Shipping

What Exactly Happens on Your Moving Day?

🚚 Moving day

What Exactly Happens on Your Moving Day?

What worries customers most is the unknown: when will they arrive? How long will it take? What do I need to do? This page explains the whole day — stage by stage — so you know what to expect before you book.

The day’s stages, in order

1

Arrival & first walk-through

The crew arrives at the agreed time. We walk through the home with you to see what’s being moved and what’s staying, and identify items that need special care and the best loading order. Your presence matters at this stage — and it takes no more than a quarter of an hour.

2

Protecting the pathways

We lay protection on floors, corridors and the elevator before carrying a single item. It’s a step many skip, and it costs scratches on a floor that’s no longer yours or in your new home.

3

Disassembly & numbering

Technicians start dismantling beds, wardrobes and large tables. Every item is numbered, and each item’s screws go in one labeled bag taped to it. That’s what makes assembly fast and correct in the new home.

4

Packing

Each item according to its type: blankets and film for wooden furniture, bubble wrap and boards for glass and screens, boxes for dishes and books. Details are in the packing guide.

5

Loading

Loading order isn’t random: the heaviest and largest go first at the bottom, fragile items on top, and mirrors and screens standing on their edges. Then everything is strapped down to prevent movement on the road.

6

Final walk-through before leaving

We walk through with you one last time: every cabinet, drawer, balcony and storeroom. We don’t leave until you confirm everything has been loaded — this is when forgotten items are usually found.

7

Transport

An enclosed vehicle and a driver who knows the road and avoids bumps as much as possible. For intercity moves, we keep you updated on the shipment until arrival.

8

Unloading & placement

We lay protection first, then place every box and item in its room. Direct us here before we carry things in, not after — moving a wardrobe twice costs time and effort.

9

Assembly

Everything dismantled is reassembled, with the same numbering and the same screws. We make sure each item is stable before moving on to the next.

10

Cleanup & handover

We remove the cartons and wrapping and leave the place clean. Then you walk through and check before signing for delivery — and any remark is recorded on the report before signing, not after.

Your role — just four things

  1. Be there at the start and the end — in between, you’re free to get on with your day.
  2. Keep your personal bag with you — documents, jewelry, medicines and devices.
  3. Direct the placement in the new home — where everything goes.
  4. Check before signing — and note any remarks on the delivery report.

How long does the day take?

Home size Estimated duration
Studio or single room 3 – 4 hours
Two-bedroom apartment 4 – 6 hours
Three-bedroom apartment 6 – 8 hours
Full floor or villa A full day or two days

⏱️ These are estimates, not commitments. The duration depends on the floor, elevator availability, truck access and how densely furnished the home is. We give you a more precise estimate after the survey.

Questions about moving day

Do I have to stay all day?
No. Your presence matters at the start for the first walk-through and at the end for the final walk-through and signing. In between you can leave — but stay reachable in case we need to clarify something.
What if handover of my new home is delayed?
We provide temporary storage in climate-controlled warehouses until your home is ready, then deliver on the new date. Tell us as soon as you know about the delay so we can arrange it.
Should I offer the crew food or drinks?
Not at all — the crew comes prepared. That said, cold water on a hot day is always appreciated.
What if I find damage after the crew has left?
Contact us as soon as possible with clear photos. That’s why we recommend checking before signing — a remark recorded on the report makes the process much easier.
Can you move at night or on a holiday?
It depends on crew availability and the building or compound rules. Tell us your preference when booking and we’ll honestly try to arrange it — we never promise what we can’t guarantee.

Book your day with confidence

A free survey, a clear execution plan and a written price that doesn’t change.

🧾 Request a quote
✅ Moving checklist

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